Winter Church Centerpiece with Magnolias

Order Cancellations Orders canceled after processing will incur a25% restocking fee to cover handling and administrative costs. Processing begins when an order is submitted to our warehouse for fulfillment.

We have a Final Sale policy, which means we do not accept returns. If your item is damaged, you must contact us within 48 hours after delivery to start a claim.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jamdesigns505@gmail.com.
Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jamdesigns505@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us within 48 hours of receiving if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not accept exchanges.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jamdesigns505@gmail.com.